Fire-Boltt Smart Watch Android - Troubleshoot Device Not Getting On
We sincerely apologize for any inconvenience you may have experienced with your smartwatch's charging functionality. Please follow the steps outlined below to troubleshoot and resolve the issue: Test Different Charging Cables and Adapters: If your smartwatch isn't charging or turning on, try using different charging cables and adapters to eliminate any charging-related issues.
Inspect Charging Points for Rust: Check the charging points on your smartwatch for any signs of rust. If present, gently clean the charging points on both the smartwatch and the charging cable using a dry cloth or cotton swab. Avoid using water directly on the charging points.
Clean the Charging Points: Carefully wipe the charging points on your smartwatch with a soft cloth dampened with a small amount of thinner or liquid soap. Ensure not to apply excessive moisture, and avoid getting any liquid into the smartwatch's internal components.
Use Compatible Charging Accessories: Once the charging points are clean, use a smartwatch charging cable with a charger rated at up to 5 volts, or connect it to a laptop or low-voltage power bank. Avoid using high-voltage mobile phone charging adapters to charge the smartwatch.
We sincerely apologize for any inconvenience caused by this issue and appreciate your patience and cooperation as we work to resolve it. If you continue to experience difficulties with your smartwatch's charging, please don't hesitate to contact us for further assistance. We are here to help!
Best Regards, Team Fireboltt